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PATIENT NOTICE

GPs, pharmacies and airports in UK hit by IT outage

GPs have been struggling to access their records systems, which include online bookings, and pharmacy services such as accessing prescriptions have also been affected.

An NHS England spokesperson said: “The NHS is aware of a global IT outage and an issue with EMIS, an appointment and patient record system, which is causing disruption in the majority of GP practices.

“Patients should attend appointments unless told otherwise. Only contact your GP if it’s urgent, and otherwise please use 111 online or call 111."

The spokesperson added there was no known impact on 999 or emergency services.

A spokesperson for the National Pharmacy Association said: “We're aware that due to global IT outages that services in community pharmacies, including the accessing of prescriptions from GPs and medicine deliveries, are disrupted today.

"We urge patients to be patient whilst visiting their pharmacy.”

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An error has been made on our NHS choices account, and can only be updated annually. We do not register patients outside of our catchment area, this was updated from 01/04/2023 and this will be rectified in December 2024.

Welcome to The Broadway Surgery

The Broadway Surgery is a friendly family practice with disabled access and is situated on the corner of Monkhams Avenue and Kings Avenue.

It has been established for over 30 years and has 2 Partners, Dr S Ahmed and Dr L Ryatt.

We aim to provide a full range of medical services including child health surveillance, diabetic care, ante-natal care and contraceptive services.

We now offer online prescriptions and booking via the NHS App and SystmOnline. 

PLEASE NOTE DUE TO HIGH VOLUMES OF PRESCRIPTION REQUESTS, THEY CAN NOW TAKE UP TO 72 HOURS TO BE PROCESSED. PLEASE ENSURE YOU HAVE ENOUGH MEDICATION LEFT BEFORE YOU PUT A REQUEST THROUGH TO US.

THANK YOU FOR YOUR PATIENCE.

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