The community treatment team (CTT) works with adults in the community with an acute physical need who could potentially be treated at home, rather than attend accident and emergency (A&E). The aim of the service is to prevent unnecessary hospital admissions for those people who are experiencing an acute, physical health crisis, for example: a suspected infection, falls without injuries, or an exacerbation of a long term condition such as COPD.
The service is provided to residents of Barking and Dagenham, Havering and Redbridge.
How does it work?
Referrals can be made by anyone - self referral can be made by patients or through their carers direct to the service. Referrals can also be made via GPs and healthcare professionals direct to the service. All calls will be triaged by a nurse or therapist before acceptance to assess if they are suitable for the service and ensure appropriate care is provided. Please note, carers/family should be present with the patient at the time of making the referral if patient cannot make the referral themselves as the nurse/therapist will have questions that require answering in the patient’s presence.
How can I contact the team?
Tel: 0300 300 1660 – Community Treatment Team
Hours of operation: Daily, 8am - 10pm
The team aims to respond to referrals (face to face and/or by phone) within two hours.