Appointments

On the day demand + emergency appointments

Please telephone on 0208 505 3204 to book on the day appointments (lines are open at 08:00).

Prebookable appointments

You may book a routine appointment pre-bookable 2 weeks in advance depending on availability. This can be booked either online or by calling us (suggest calling from 9am onwards).

If we cannot offer you an appointment

Please note that we may not be able to offer you an appointment on the same day when you call us at 8am.

The reception team will therefore signpost you to 

• Calling 111
• Booking you into the Extended Access Hub
• eConsult 
• Community Pharmacist Consultation Service
• The NHS App
• Online Appointment (booked via NHS App or SystmOnline/Airmid)
• Or 999 if you need URGENT medical attention ONLY

Extended Access Appointments

To help more people who need to be seen urgently and locally, allocated same day appointments are available:

• weekday evenings between 18:30 - 22:00
• weekends between 08:00 – 20:00

This service is offered by Wanstead & Woodford PCN. This service provides access to GP, Nurse, HCA and Physiotherapists. It can be accessed by appointment only.

There are 2 sites you can be seen at:

• The Shrubberies Medical Centre - Monday to Friday 18:30 to 21:30 
• Glebelands Practice - Saturdays ONLY 09:00 to 17:00

The out of hours GPs can see and update your records in the appointment so it is no different to seeing a doctor at your usual practice.

We will offer to book you in with the Extended Access service if we have no appointments left in the morning and other services may not be appropriate for you. 

NHS 111 can also book you into a GP hub if you need an urgent appointment.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

If you need help when we are closed

Click here for information about the out-of-hours arrangements in place.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.

View the NHS Travel Vaccination Advice